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Frequently Asked Questions

We understand the need of information before making any decision, take your time. We here to help.

What services does INTERWORK SERVICE provide?

INTERWORK SERVICE specializes in business automation solutions that help local businesses streamline operations, capture leads, enhance customer engagement, and grow their online presence. Our services include Smart Websites, AI-powered chat and call management, appointment scheduling, marketing automation, and reputation management.

How can INTERWORK SERVICE help my business grow?

Our platform automates lead generation, customer follow-ups, appointment booking, and marketing campaigns. This allows business owners to focus on growth while our automation handles repetitive tasks—resulting in higher efficiency, more leads, and increased sales.

Do you offer website design and development?

Yes! We provide Smart Websites that are designed to capture leads, automate bookings, and integrate with CRM tools. Our websites come with built-in SEO optimization, drag-and-drop editing, and AI-powered chat features to help businesses convert more visitors into paying customers.

How does the AI-powered chat and call system work?

Our AI chatbot and voice assistant handle inquiries 24/7, answer common questions, book appointments, and follow up with potential leads. This ensures that businesses never miss a customer interaction, even after hours.

Do you have a free trial?

Yes, we have a free 30-day trial! We want you to test our product for yourself and see all the features we have.

How do I access the software?

You can access our software from browser and you can also download our app from the app store.

How many users can I have on my plan?

With our plans, you can have unlimited users on your account.

How do I cancel?

If you don't like our product, you can cancel anytime. Just log in to your account and from your account settings you can select "cancel account". You'll have to pay the remainder of the month if you are on the monthly payment plan or just let us know and we will cancel it for you.

Can I use INTERWORK SERVICE for my small business?

Absolutely! Whether you’re a small business, contractor, service provider, or a larger enterprise, our automation tools are scalable and customizable to fit your business needs.

What industries do you serve?

We work with businesses across multiple industries, including: ✔ Home services (kitchen remodeling, roofing, plumbing, HVAC) ✔ Real estate (realtors, brokers, property managers) ✔ Healthcare & wellness (clinics, dentists, chiropractors) ✔ Local service providers (law firms, consultants, salons, auto repair) ✔ E-commerce & online businesses.

If your business requires lead generation, automation, or digital marketing support, we can help!

How does INTERWORK SERVICE help with reputation management?

We offer automated review requests that encourage satisfied customers to leave positive feedback on Google, Facebook, and other review platforms. Our system also filters negative reviews by directing dissatisfied customers to private feedback channels, helping businesses maintain a strong online reputation.

Can I manage my business communications in one place?

Yes! Our Unified Communication Hub consolidates SMS, email, WhatsApp, Facebook Messenger, Instagram DMs, and more into a single inbox. This allows businesses to respond faster, stay organized, and improve customer service.

Do you offer appointment scheduling and calendar integration?

Yes! Our system allows customers to book appointments online, syncs with Google Calendar, and sends automated reminders to reduce no-show rates.

Do you provide social media automation?

Yes! Our platform includes a social media scheduler that allows businesses to plan, automate, and post content across Facebook, Instagram, Google My Business, and more.

How does the payment and invoicing system work?

Our E-commerce & Payment Processing system allows businesses to accept payments online, send invoices, and manage billing effortlessly with integrations like Stripe and PayPal.

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